對不起,公司不需要這種“高情商”員工

作者:吉安人事人才網 時間:2019-5-16 11:29:00
  前兩天刷文的時候,看到有人發了這么一句話

  “RUGUONIJUEDEQINGSHANGHENZHONGYAO,NEISHIYINWEININENGLITAICHA。”

  話雖極端,但和目前國內職場上過分強調“情商”一詞相比,反倒有些清流的感覺。

  SUIZHUJINJINIANGEZHONGSHUOHUALEIZONGYIJIEMUDELIUXING,“GAOQINGSHANG”、“HUISHUOHUA”YUELAIYUESHOUDAORENMENZHONGSHI。FANGFOZHIYAOHUISHUOHUALE,JIUNENGZAIZHICHANGSHANGPINGBUQINGYUN,FUYAOZHISHANG。

  DUICI,WOSHIJIANJUEFANDUIDE。

  YIWEIZHIQIANGDIAOQINGSHANG,ZAIZHICHANGSHANGKENDINGZOUBUCHANGYUAN,ZUIHOUHUANRONGYIBIANCHENG“TOUJIDAOBA”,“LABANGJIEPAI”,“ZUOSHIMEIYOUYUANZE”。JINTIANDEWENZHANG,WOJIULAILIAOLIAODUICIDEKANFA。

  XIAMIANJINRUZHENGWEN。

  1

  職場上取勝靠的不是情緒,而是行動

  GONGZUOZHONGDADUOSHUWENTIDEJIEJUE,KAODEBUSHIQINGSHANG,ERSHIZHISHANG。

  SHUOHUAHAOTING,RANGRENSHUFU,KAOLVDUIFANGDEGANSHOU,QUESHIHENZHONGYAO,DANGUANGYOUZHEXIEYUANYUANBUGOU。YOUQIZAIZHICHANGSHANG,GUANGYOUQINGSHANGDERENYONGYUANZUOBULEHEXINRENWU,ZHISHANG+QINGSHANGCAINENGSUOXIANGPIMI。

  RUGUOZHINENGQUQIYI,NINGKEXIANTISHENGZIJIDEZHISHANG,YEJIUSHIJIEJUEWENTIDENENGLI,ZAIQUYANJIURUHEHAOHAOSHUOHUA。

  ZHEGESHUNXUQIANWANBUYAOGAOFAN。

  YITIANDAOWANQUZHUOMORUHESHUOHUARANGLINGDAOKAIXIN,RANGTONGSHISHUFU,HENRONGYIBIANCHENGFUYUBIAOMIANDE“QINGSHANG”。ZUIHOUYANBIANCHENGGAORENJIGUANXI,WEILEQUYUETARENERBIANDEMEIYOUYUANZEHEDAOLI。

  ZHESHIFEICHANGWUSHIDE。

  JUGELIZI。

  WOGONGZUOZHONGYUGUODEKEHU,SUOWEI“QINGSHANGGAO”DERENSHUOHUADOUXIHUANDAYUANCHANG。BIRUYOUYICIKAIHUI,WOXIANGDUIFANGZHANSHIZIJIXIUGAIDEFANGAN,SHUO:

  “JIYUSHANGCIDEFANKUI,WOMENZUOLEXIANGYINGDEXIUGAI,BUZHIDAOZHEYANGKEBUKEYI。。。”

  ZHESHI“QINGSHANGGAO”DEKEHUHUIZENMESHUONI?SHOUXIANTAHUIBANIBIAOYANGYIFAN,RANGNITINGLEXINLISHUFU:

  “NG,ZHEGEZUOFAHENHAO,NIMENQUESHILIJIELEWOMENDEXUQIUHEWENTI。PPTDEGESHIHEPAIBANYEZUODEHENPIAOLIANG。。。”

  YOUJINGYANDETONGXUE,DOUZHIDAOZHEXIEKUAJIANGHOUMIANYIDINGHUIJIEYIGE“DANSHI”:

  “DANSHI,NIMENXIEDEHUANSHIBUGOUQINGCHU,LIUCHENGZHONGYOUHENDUOXIJIEBIJIAOMOHU。HUANYOUSHANGCISHUODEHEXXDEHEZUOYEKEYITI。。。。。。BUZHIDAONIMENNENGBUNENGZAIWEIDIAOYIXIA?”

  ZENMEYANG,SHIBUSHILIMAOWENXINCHONGMANLESHANYI?

  KEZHESHIYOUWENTIDE。YINWEIZHEYANGDESHUOFA,HUIGEIRENZAOCHENGWUJIE,YIWEIHUIQUZHENDEZHIYONG“WEIDIAO”JIUHAOLE。

  DANSHIJIQINGKUANGSHI,ZHEFENFANGANXUYAOQUANBUTUIFANZHONGXIE。

  HOULAIHUANSHIYIGEJINGYANLAODAODETONGSHICHAJUECHULEWENTI,LAZHUDAJIAHUIQUTONGXIAOLIANGTIANBAFANGANZHONGZHENGLEYIBIAN。

  SHANYIWENXINDEHUAYU,RANGRENTINGQILAISHUFU,DANTONGSHIYEHUIRANGRENMABI,CONGERDIGULESHIQINGDEYANZHONGXING,ZUIZHONGYINFAJULIEDEHOUGUO。

  BIQIZHEYANG,WONINGYUANKEHUGENWOSHUO:

  “ZHEXIEDESHENMEPOWANYIER,YOUMEIYOUYONGNAOZI!?XIJIEYIJIUBUQINGBUCHU,RANGNIMENFENBUZOUXIEYEMEIXIE,SHANGCISHUODEHEXXDEHEZUOYEMEIFANGJINQU。NIYOUMEIYOUJIHUIYIJIYAO?HOUTIANWOMENJIUYAOHEDALAOBANGUOFANGANLE,BANIZHEDONGXIJIAOCHUQUWOLIANWANGNALIGE?”

  HUASUIBUHAOTING,DANXILIDEYANCIFANERHUIRANGRENYINQIZHONGSHI。

  BINGQIERUGUONIBOLIKAIQINGXUHUADEYUYAN,ZHELIMIANQISHISHIYOUJIEJUEWENTIDEGANHUODE,BIRU“FENBUZOUXIE”,“JIHUIYIJIYAO”DENGDENG。

  QIANWANBUYAORANG“QINGSHANG”CHENGWEIYANGAIWENTIBENZHIDEZHEXIUBU。ZHICHANGSHANGZUIHOUZHIHUIKANNINENGBUNENGJIEJUEWENTI,ERBUSHINIHUIBUHUISHUOHUA。

  SUOYIGAIYANZHONGDESHIHOUYANZHONGSHUO,GAIBULIUQINGMIANDESHIHOUBIEWENROU。BUYAOYIWEIWEILEKAOLVDUIFANGDEGANSHOU,ERHULVELEGENGZHONGYAODESHIQING。

  ZHICHANGGOUTONGBUSHIHEZHIXINJIEJIETANXINLIAOTIAN,ERSHITUIJINGONGZUOJINCHENG。ZHEKAODEBUSHIQINGXU,ERSHIXINGDONG。

  YOUCELVE,YOUFANGFA,YOUJIHUA,YOUJIEGUODEXINGDONG。

  2

  過分強調情商,會降低你的工作效率。

  HENDUOGONGZHONGHAOJIAORENTIGAOQINGSHANG,DOUTIDAOSHUOHUAYAOWANZHUAN,SILVZAISAN。ZONGZHI,FANLAIFUQUZHUOMOYIZHENZAIXIANGZENMEKAIKOU,CAISHIZHENGQUEDEBIAOXIAN。

  KEXI,XIANSHIZHICHANGBINGBUSHIZHEYANG。

  WOGONGZUOZHEMEDUONIAN,YUDAOLIHAIDEREN,QUANDOUSHIKUAIRENKUAIYU,BULIUQINGMIANDE。SHANGDAOCEO、CMO,XIADAOZHIMINGGONGSIDEDABUMENZONGJIAN,RUGUOYONGSHISUDEZHETAO“QINGSHANG”BIAOZHUNQUHENGLIANG,TAMENMEIYIGERENDAGAIDOUHUIBEIKOUSHANG“QINGSHANGDI”DEMAOZI。

  WOCENGYUGUOYIJIAZHIMINGKUAIXIAOQIYEDECMORANGRENYINXIANGSHENKE。

  TATINGGUANGGAOGONGSIDETIANCONGLAIBUHUIQUANBUTINGWAN。YINWEIYIDANKANDAOPPTLIBUHELIDENEIRONG,TAJIUHUICUBAODIDADUANNI,RANHOUPILIPALASHUAIGUOLAIYIDUIWENTIZHIWENNI。

  BULIUQINGMIAN,ZHICHUOYAOHAI,RANGRENWUSUODUNXING。NEIZHENDEJIUSHI“ZHIWEN”:

  “NIPINGSHENMEZHEMESHUO?”

  “NIDEZHEGEJIELUNYIJUNAERLAIDE?”

  “HUSHUOBADAO,NIZHIDAOXX(JINGPINGONGSI)MEINIANDETOUFANGYUSUANSHIDUOSHAOMA?BUZHIDAOJIUXIABIAN?”

  HOULAIYOUGESHUOFAYIZHIZAITAMENGONGSILIUCHUAN:

  RUGUOYOURENNENGZAICMOMIANQIANBAPPTJIANGDAODIWUYE,NEIJIUSHIXIANGDANGLIHAILE。

  ZENMEYANG?ZHEZHONGRENDEQINGSHANGBUNENGSHUOGAOBA。DANQIGUAIDESHI,ZHICHANGSHANGZOUDAOZUIGAODIANDEWANGWANGJIUSHIZHEQUNREN。TAMENMEINEIMEGUJIBIERENDEGANSHOU,FANERJIANDINGZIJIDEXIANGFAHAOBUTUOXIE,RUTONGPIANZHIKUANGYIYANGRANGSHENBIANDERENZHUAKUANG。

  比如蘋果的喬布斯,工作時就是個暴君。

  TAHUIYINWEIXIASHUMEIYOUZUOCHUZIJIXIANGYAODECHANPINERZAIBANGONGSHILIDAFALEITING;YIDANYUANGONGFANCUO,TAHUIDIEDIEBUXIUTONGCHIGEMEIWAN,SIHAOBULIUQINGMIAN;DANGKANDAOBUXINGDECHANPIN,TAHUIZHIJIEBENGCHULAIYIJU:

  "This is bullshit!"(ZHEJIUSHIYITUOSHI)

  華為的任正非,出了名的脾氣大。

  TAZAIPINGJIAXIAMIANYIGECAIWUZONGJIANYOUJINBUDESHIHOUSHUO:“NIZUIJINJINBUHENDA,CONGHENCHAJINBUDAOLEBIJIAOCHA!”

  HUANYOUTESILADECEOAILONGMASIKE:

  MEIGUO《PENGBOSHANGYEZHOUKAN》DEJIZHECENGZHEYANGPINGJIATA:“MASIKESHIGELIANSHANGDIDOUBUYUANYIDENGDAIDEREN。TAYOUZHUZIJIDEZHUIQIUHEJINGSHENLINGKONG,ZAITADESHIJIEZHONG,SUOYOURENBIXUWUTIAOJIANPEIHETA,TUOMANJIEZOUDEDOUSHITAQIANJINLUSHANGDEZHANGAIWU,BICHUZHIERHOUKUAI。”

  NIJUEDEXIANGTAMENZHEYANGDECONGMINGREN,HUIBUZHIDAOQINGSHANGDEHAOCHUMA?

  DANGRANBUSHI。

  ZHISUOYIZHEMEZUO,SHIYINWEITAMENZHIDAO,YUQIHUASHIJIANZAICHUAIMORUHESHUOHUARANGDUIFANGJUEDEHAOTINGSHANG,HUANBURUHUAZAITISHENGGONGZUOZHILIANGHEXIAOLVSHANG,HUAZAIFENXIWENTI、JIEJUEWENTIHEGUIBIWENTISHANG。ZHIYOUZHEYANG,CAISHIDUIGONGZUOFUZE。

  NAPAHENDUOSHIHOUXUYAOBANYANHUAIREN,DANZHEYESHIZHIDEDE。

  RIJU《Legal High》LIYOUYIJIRANGWOYINXIANGSHENKE。NIANJINHUAJIADETIANCAIMANHUAJIA,YINWEIDUIXIASHUGUOFENKEKE,SHUOHUATAISHANGRENDAOZHIYUANGONGCHENGSHOUBULEYALI,CONGERBEIGAOSHANGFATING。

  JIEWEILVSHIQINGTAXIANGXIASHUDAOQIAN,KETAQUESHUO:

  “WOZUITAOYANYOUZAIYOUZAICHANGDADEMANXINGZI。BIWOYOUSHIJIAN、YOUJINGLI、GANQINGFENGFUDEREN,WEISHENMEBIWOLANDUO?”

  CANKUDEZHICHANGBUSHIWENSHIZHONGDEHUAYUAN。BUNENGZUOSHISHI,BUNENGJIEJUEWENTI,BUNENGGEIQIYEDAILAISHIJIJIAZHISHOUYI,ZAIHUISHUOHUADOUWUJIYUSHI。

  YOUZHEGONGFU,BURUGANJINHUIQUXIUZHENGCUOWU,GAIJINGONGZUO,YONGJIEGUOPAPAPADALINGDAODELIAN。ERBUSHIZHENGTIANZHUOMOZENMESHUOHUARANGDAJIAKAIXIN。

  3

  真正的高情商是綿里藏針

  ZHEGE“ZHEN”BUSHISHANGRENDEYISI,ERSHIZHICHUOYAOHAI。

  ZHICHANGSHANGDEGOUTONGZHIYOUYIGEZHUNZE,NEIJIUSHIXUNSURANGDUIFANGLEJIENIDEMUDE。MEIYOUMUDEDEGOUTONG,JIANGDEZAIHAOTINGDOUSHILANGFEISHIJIAN。

  RUHEZUODAONI?3GEXIAOJIANYI,FENBIELAISHUO:

  1)MINGQUEHEXINMUDE

  RENHEGOUTONGDOUYAOWEIRAOYIGEHEXINMUDELAIJIANG,TAMENDAZHIKEYIFENWEI4LEI:

  SHUOFU:RANGDUIFANGJIESHOUNIDESHUOFA,HUOZHEXIANGXINNIDEGUANDIAN;

  TUIJIN:QUSHIDAJIAGONGTONGBASHIQINGXIANGQIANZUOYIBU,ERBUSHIYUANDITABU;

  GAIBIAN:FOUDINGGUOQUDEZUOFA,HUOZHEJIANLIXINDEFANGFA;

  XIESHANG:TAOLUNSHANGBUMINGXIDEYITI,DECHUYIZHIMINGQUEDEJIELUN;

  ZAIGOUTONGZHIQIAN,XIANGMINGBAINIYAOpick NAGEHEXINMUDEGUANJIANCI。RANHOUGENJUGUANJIANCI,LAIGOUJIANNIDEGOUTONGHUASHU,RANGTAXINGCHENGTIAOLIHELUOJI。

  2)ZHAODAOCHONGZULUNJU

  YIDANZHAODAOLEHEXINMUDE,NEIMEJIEXIALAINIXUYAOKAOLVRUHEYONGCHONGZUFENGFUDENEIRONG,LAIRANGNIDEHUATINGQILAIYOUDAOLI,ZHEYANGCAINENGRANGRENXINFU。

  BIRUCISHINIDEHEXINMUDESHI“SHUOFU”,NEIMETONGGUOYIXILIEFANXIANGGUANLIANWENTI,LAIGOUJIANNIDESIKAOHEGOUTONGHUASHU。

  SHENMESHIFANXIANGGUANLIANWENTINI?

  JIUSHIYUHEXINMUDEFANZHULAIDEWENTI。BIRUNIXIANGSHUOFUDUIFANG,NEIJIUXIANGXIANGWEISHENMEXIANZAISHUOFUBULEDUIFANG,CONGERKAIQIYIXILIEZIWENTI(RUXIATU):

  KANBUQINGDEPENGYOU,WOYONGWENZIZAIXIEYIBIAN。KEYIXIANGDAODEFANXIANGGUANLIANWENTIYOU:

  1、DUIFANGWEISHENMEBUXIANGXINWODEGUANDIAN?

  2、DUIFANGXINLISHIZENMEXIANGDE?

  3、TADEXIANGFAYOUNAXIELOUDONG?

  YOUZHEXIEWENTI,KEYIGUINACHUYIXILIELUNJULAIZHICHINIDEGUANDIAN:

  BIRUCONG“DUIFANGXINLISHIZENMEXIANGDE”ZHEGEWENTI,KEYITUIDUANCHUDUIFANGDELICHANG,ZAIJIEHENIZIJIDELICHANG,ZHAODAOHEXINMAODUNSUOZAI;

  ZAIBIRUCONG“DUIFANGDEXIANGFAYOUNAXIELOUDONG”ZHEGEWENTI,KEYIZHAODAOJIPOMAODUNDEGUANJIANSUOZAI,CONGERZENGQIANGNIDESHUOFULI。

  ZHEYANGYIBUBUTUIDAOXIALAI,JIUNENGGOUJIANCHUYIGE“SHUOFUTIGANG”。ZHEKEBIFEIJINGXINSIZHUOMOZENMESHUOHUAHAOTINGYAOGAOXIAODEDUO。

  3)TIAOXUANSHIDANGCUOCI

  SHANGMIANLIANGDIANSHUODESHI“ZHEN”。ZUIHOUZHETIAOSHUODESHI“MIAN”。

  ZHESHINICAIZHENZHENGYAOQUKAOLVRUHERANGDUIFANGTINGLEZIJIDEHUAGANDAOSHUFU,BUHUIZHOUMEITOU。

  DIYI,BACUOCIZHONGDE“WO”TIHUANCHENG“NI”。

  BIRU,“WO”XIANGYAO,“WO”JUEDE,“WO”RENWEI,TIHUANCHENG“NI”KEYI,“NI”YEXU,“NI”SHISHI。

  JIANSHAOZIWOZHUZHANGSHIDEBIAODA,CHANGSHIZHANZAIDUIFANGDEJIAODUQUSIKAOZHEMEZUODEHAOCHU,CONGERWANZHUANDADAOMUDE。

  DIANYING《JIAOFU》LIYOUYIJUJINGDIANTAICI:

  DANGNIYAOSHUO“No”DESHIHOU,QINGRANGTATINGQILAIXIANG“Yes”YIYANGHAOTING。

  KAIKOUQIAN,XIANGXIANGYIXIADUIFANGTINGLENIDEHUAHUIYOUSHENMEFANYING。ZHESHIZUIJIANDANDEJIANGXINBIXIN。

  DIER,BUDAOWANBUDEYI,BIMIANSHIYONGMINGLINGSHIYUJU。

  BIRU,“TINGWODE,ZHEGESHIQINGBIXUZHEMEZUO。”

  “TINGWODE”HE“BIXU”JIUSHIMINGLINGSHIYUQI,ZHEJIGEZISHUOCHULAIJUYOUJIAOQIANGDEGONGJIXING。RUGUONISHIZAIHETONGSHIJIANGHUA,JINLIANGBAMINGLINGSHIGAIWEIJIANYISHI。LIRU:“WOMENBUFANGZHEMEQUZUO。”

  MINGLINGSHIYUQIZHIYOUZAIZUIGUANJIANDESHIKECAINENGFAHUIZUOYONG,LIRUZUIHOUYICIJIHUI,HUOZHEQIANJUNYIFAZHIJI。

  另外,不要做老好人。該嚴厲的時候嚴厲,該和善的時候和善,這些日常的溝通習慣最后都會變成你做人的原則。

  YISHANGCAISHIZHENGQUEGAOXIAODEGOUTONGFANGFA。ZHEJUEBUSHIDANKAOQINGSHANGJIUNENGJIEJUEDEWENTI,YIDINGSHIQINGSHANG+ZHISHANG。